This Financial Policy outlines the financial practices and policies of Kantipur Infotech Pvt. Ltd., located at New Baneshwor-10, Kathmandu, Nepal (“us”, “we”, or “our”).
1. Payment Terms
1.1 Invoicing
We will issue invoices for services rendered or products sold under the terms agreed upon with the client. Invoices will detail the services provided, quantities, prices, and any applicable taxes or fees. Clients are responsible for paying the applicable taxes.
1.2 Payment Due Date
Clients are required to make payments by the due date specified on the invoice. Late payments may be subject to penalties or interest charges as outlined in our Late Payment Policy.
1.3 Late Payment Policy
Payment after 48 hours of the due date without any response will result in service interruption, and in extreme cases, data deletion may occur.
2. Billing and Pricing
2.1 Pricing Structure
Our pricing structure for services and products is based on factors such as the scope of work, complexity, resources required, and market conditions. Prices may be subject to change at our discretion.
2.2 Referral Policy
We offer a referral program where clients can earn a 20% commission on recommended referrals who become paying clients.
3. Refunds and Cancellations
3.1 Refund Policy
Refunds may be issued under our Refund Policy, which outlines the circumstances under which refunds are permitted and the process for requesting a refund.
3.2 Cancellation Policy
Clients may cancel their orders or contracts subject to the terms outlined in our Cancellation Policy. Depending on the circumstances, cancellation fees or penalties may apply.
4. Financial Reporting and Accountability
4.1 Financial Records
We maintain accurate and up-to-date financial records under applicable laws and regulations. These records are kept confidential and are accessible only to authorized personnel.
4.2 Transparency and Accountability
We are committed to transparency and accountability in our financial practices. Clients and stakeholders may request access to financial information, subject to reasonable limitations and confidentiality requirements.
5. Compliance and Governance
5.1 Legal Compliance
We comply with all relevant laws, regulations, and industry standards governing financial transactions, accounting practices, and taxation.
5.2 Ethical Standards
We adhere to high ethical standards in all financial dealings, including honesty, integrity, and fairness.
6. Contact Us
If you have any questions or concerns about our Financial Policy, please contact us at [email protected].